The Psychological introduction series booklets provide a summary overview of popular and widely used psychological models that are frequently used in business. These psychological theories such as Jungian Type and Transactional Analysis are all used to better understand human relationships and typically to provide useful context for the behavior of individuals and teams. This can help leaders specifically to better appreciate why people may think and act in particular ways or even how they may respond in a variety of different situations or circumstances.
Dr Eric Bernes Transactional Analysis theory, is clearly both complex to explain and multi-faceted in its nature. However, for those who are willing to invest the time in studying the concepts, it is a powerful model which can assist us greatly in understanding human motivation and behavior.