A successful selection interview is not a matter of luck or even effective conversation skills. Neither is it an opportunity to look for personal empathy with the candidate or to guess whether their qualifications or experience mean that they will be able to perform a certain job well. Instead it should take the form of an efficient and effective exchange of information, allowing both parties to form an impression of each other and thereby make reasonable decisions as to forward steps.
This booklet therefore looks at what it takes to make the interview process as smooth, useful and as satisfying an experience as possible for both parties.
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