Communication Storyboard – Ministry Specific Resource (PDF)

Communication Storyboard – Ministry Specific Resource (PDF)
Storyboards provide a visual “line of sight” through a development topic. This ministry-specific storyboard on Communication addresses the following Development Outcomes and Learning Objectives.

Development Outcomes

• Identify the four stages of Effective Communication (Understand, Create, Address and Navigate).
• Recognise the characteristics of effective and ineffective communication approaches.
• Learn some personal skills and behaviours that might assist in communicating more effectively in the future.

Storyboard Headings

• Your communication style
• What is ‘good’ communication
• What is ‘bad’ communication
• Your personal values and aims
• The right conversational climate
• Empathy and warmth
• External inhibitors and barriers
• Personal inhibitors and barriers
• Verbal communication clues
• Non-verbal communication clues
• Seeking feedback and advice for the future