Different generational groups working closely together can be challenging at times. As both products of our chronological age and the time in which we grew up, people from different generations and age groups have rather different attitudes, values, beliefs and motivations from one another. These differences can easily lead to misunderstanding, miscommunication and even outright conflict in the workplace. Our outlook, or the way in which we see the world, has significant implications for how we treat, work with, and value other people. Recent research and organizational experience has shown that generational mix can be a potent problem that should be dealt with through education, tolerance and increased understanding of the issues.
Generational Leadership (PDF)
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This 12 page booklet on generational differences in the workplace includes an overview of the four generations currently in the workplace including Traditionalists, Boomers, Gen X and Gen Y, and discusses how to manage staff and build relationships across the generational groups. eResource